In last week’s newsletter I discussed assignment clauses in contracts. This is only one minor, albeit important, section of an outsourcing contract. So I thought it would be good to provide an ...

Many companies have considered outsourcing a broad range of business processes, including IT services, to achieve critical cost savings. Although this kind of agreement can be structured in many ways, ...

Once upon a time, IT service providers demanded exclusivity from customers. As those early outsourcing deals wore on, clients grew weary of being locked in to a “one and only” provider. To keep their ...

Since 2022, the ECB has annually collected registers of outsourcing arrangements from supervised banks, which must be submitted pursuant to the EBA Guidelines on Outsourcing Arrangements (the ...

FRAMINGHAM, Mass.--(BUSINESS WIRE)--International Data Corporation (IDC) announced today the availability of a new study, U.S. BPO Contract Analysis 2006-2010 by Vertical (Doc #230075), that reveals ...

Organizations pressured to slash costs may cut the wrong corners on new outsourcing deals and end up disappointed; try these smarter strategies to save money Outsourcing experts, IT analysts, and ...

JPMorgan Chase announced on Wednesday that it will cancel its multiyear, $5 billion outsourcing contract with IBM, bucking an industry trend that has seen IT outsourcing grow by dramatic proportions.

Qwest Communications International has awarded IBM an outsourcing contract whose value a financial analyst estimated at up to $2 billion over 10 years. Although Qwest and IBM are opting not to ...

Vodafone Idea is reportedly on the verge of finalising its IT outsourcing contracts. The move is aimed at diversifying its vendor base and reducing its dependence on IBM. What Happened: Vodafone Idea ...

Dubai issues Law No. (5) of 2026 regulating outsourcing of government services, setting rules for contractors and performance ...