Tapping into level 1 and level 2 support services at scale, the clinical service desk can do more than just resolve the issue but also help with training, build changes and more. As agents apply their ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing services, broadening the company’s workforce solutions to support ...

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BRENTWOOD, Tenn.--(BUSINESS WIRE)--HCTec, which delivers healthcare IT workforce solutions to more than 250 health and hospital systems across the U.S., today announced the go-live of its Managed ...