Cisco recently hosted Cisco Live in Amsterdam, and as usual, the company made a lot of major announcements, many of which were covered in this post by Zeus Karavala. However, also as usual, there were ...

The EMEA flavor of Cisco Live is being held in Amsterdam this week (Feb. 5-9, 2024). Although much smaller than the global event held in the U.S. in June, the show typically carries a flurry of news ...

Cisco is introducing AI to improve the employee experience in customer contact centers. AI can help detect when customer service agents are feeling stressed or overwhelmed and may be in need of a ...

With some companies requiring workers to return to the office and other companies moving to a remote-first approach, it's clear a hybrid working environment is the future. What is hybrid work? It's a ...

A Cisco Solutions Partner for more than 15 years, Upstream Works offers cloud migration flexibility, AI integration and automation, Webex Meetings Video engagements, and more. WOODBRIDGE, ON / ...